tag:blogger.com,1999:blog-5574479.post5905548259413851695..comments2024-03-19T06:27:47.905+00:00Comments on The IPKat: You want to complain? Just try finding where you can do so ...Verónica RodrÃguez Arguijohttp://www.blogger.com/profile/05763207846940036921noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5574479.post-48949031589901746562010-09-24T14:03:43.437+01:002010-09-24T14:03:43.437+01:00This seems to be the norm rather than the exceptio...This seems to be the norm rather than the exception with the emerging/dominating Internet businesses out there. It's very difficult to file a complaint or to speak with a person who is knowledgeable about the item to be resolved, not necessarily from just an IP standpoint, but in general. Personally I believe that the businesses just hope that the complaining individual will just give up after a certain amount of searching for a form or trying to reach a knowledgeable company rep. <br /><br />I think there is an opportunity for emerging Internet businesses to add the authentic, human-touch to their business by upping the level of customer service. From reading your article it appears that Bing is taking this approach to further differentiate themselves from Google. It will be interesting to see if others follow suit.John R. Sedivyhttp://analyticasystemsinc.com/blog/noreply@blogger.comtag:blogger.com,1999:blog-5574479.post-54290874302953242352010-09-22T11:53:40.859+01:002010-09-22T11:53:40.859+01:00What's Yahoo's/Microsoft's policy anyw...What's Yahoo's/Microsoft's policy anyway?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5574479.post-47519978152871111982010-09-22T10:58:36.011+01:002010-09-22T10:58:36.011+01:00You think that's hard try finding the equivale...You think that's hard try finding the equivalent Yahoo service trade mark complaints procedureAnonymousnoreply@blogger.com