
Right: would you be more disappointed if the image on the right was (i) a stereotyped representation of a pharma scientist or (ii) a behind-the -scenes snapshot from the kitchen five minutes before the drinks are served?

Left: inspired by Japanese martial arts, the Jackson Review in the UK comes up with a fresh approach to patent conflict resolution

If you've ever dearly wanted to tell the United Kingdom's Intellectual Property Office what you think of its services, here's a golden opportunity. The 2009 Customer satisfaction survey is on its way, in a rather different format from usual. Says IPO:
The IPKat hopes that readers of this blog who use the IPO will avail themselves of this facility, and that they'll remember to be generous in their praise of the good things the office does. You can find all the details you need here.
"We made a decision not to run a single end of year survey but to engage with our customers more regularly throughout the year and by varied means. One of the ways we have decided to use is a perpetual on-line survey (hosted by SurveyMonkey.com).
Left: Not the SurveyMonkey, we hope ...
The survey was launched on 30 June 2009 and will be accessible until 31 March 2010. We are also able to add additional questions throughout the year if there is a specific change in practice which we may wish to obtain feedback on.
We would be grateful if you could spare approximately 5 minutes to complete the survey".

Wednesday Wround-up
Reviewed by Jeremy
on
Wednesday, November 04, 2009
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