The IPKat has been receiving emails from readers -- some irate, others just annoyed and others again who are merely curious -- concerning this notice, posted on the website of the Office for Harmonisation in the Internal Market on Monday 9 March and headed "Service delays continue".
"Service delays due to the installation of essential improvements to OHIM's back office services are expected to continue during the week starting 9 March.Given that the CTM-ONLINE database is now nearly a month out of date, user of the system have a justifiable basis for their observation that the present situation is far from satisfactory. One correspondent says, with masterly understatement, "They probably owe users more information than they are giving".
The delays affect the updating of some of our e-Business services, namely: RCD Online, Online Access to Files and CTM Online. Account Online, which allows users to view the latest status fo their OHIM current accounts, is also currently unavailable. While transactions such as transfers and debits continue to be handled as normal the information displayed online is not being updated.
OHIM apologies for the inconvenience caused to users and we will provide further information about the status of these services as soon as possible".